At Kintsugi - The Golden Healing, we are dedicated to providing valuable resources and services for holistic healing. Please review our refund and cancellation policy carefully before making any purchase or booking.

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1. No Refund Policy

• All sales are final. Kintsugi - The Golden Healing does not offer refunds for any products, services, or consultations purchased through our website.

• Once a transaction is completed, it cannot be reversed or refunded.

 

2. Service Cancellations

• If you need to cancel a scheduled service (e.g., consultation or session), please notify us at least 24 hours in advance.

• Cancellations made within the required notice period may be eligible for rescheduling.

• Failure to cancel within the specified time frame will result in the forfeiture of your payment for that session.

 

3. Rescheduling

• Rescheduling is allowed with sufficient notice ([insert time frame]) and is subject to availability.

• Rescheduling requests made after the cancellation window may be denied or may incur additional charges.

 

4. Digital Products and Courses

• Digital products such as eBooks, online courses, or downloadable materials are non-refundable once accessed or downloaded.

 

5. Exceptional Circumstances

• In rare cases of exceptional circumstances (e.g., technical issues caused by our platform), we may offer alternative solutions such as rescheduling or credit for future use. Such decisions are made at our sole discretion.

 

6. Contact Us

If you have any questions or concerns about this policy, please reach out to us at kintsugithegoldenhealing@gmail.com.

By purchasing from Kintsugi - The Golden Healing, you acknowledge that you have read, understood, and agreed to this refund and cancellation policy.